FAQs

What does 5CCT mean?

5CCT means the light offers five selectable white-light color temperatures. Available settings and the method of selecting them vary by model. Check the product page and installation instructions for details.

How do I compare the brightness of different lights?

Compare the lumen output (lm) listed in the product specifications. Lumens describe light output, while Kelvin (K) describes the color of the light. Beam angle, fixture placement and the number of lights also affect the lighting in your room.

Will my light work with my dimmer switch?

Compatibility depends on both the light and the dimmer model. For products marked as dimmable, check the installation instructions and compatibility information. If you need help, contact us with the model numbers of your light and dimmer.

Can I install my light above a shower or outdoors?

Suitability depends on the specific product’s location rating and installation instructions. A damp-location rating alone does not mean a light is suitable for direct water spray. Check the requirements for your exact model and installation location.

What warranty comes with my product?

Warranty duration and coverage vary by product. Please check the warranty information for your specific model. If you need help confirming coverage, contact our customer service team with your product model and purchase details.

How can I contact Ensenior?

Email us at service@ensenior.net. Please include your product model, purchase channel, order number and a brief description of your question. Photos or a short video can help us understand a product issue.